PRIVACY
WHO WE ARE
This website is operated by COSMOS Ledger Labs Inc., a digital asset technology company based in Toronto, Ontario, Canada. For anything in this policy, contact us at:
✉ info@cosmosledgerlabs.comWHAT THIS SITE COLLECTS
Very little. This website has no user accounts, no analytics, and no advertising trackers. Apart from the live chat described below, it sets no cookies. We do not build profiles of visitors and we do not sell or share visitor data.
LANGUAGE PREFERENCE
When you switch between English and Chinese, your choice is stored in a single browser localStorage entry (cll_lang) so the site remembers your language. This value stays in your browser and is never transmitted to us. You can remove it at any time by clearing your browser data for this site.
HOSTING LOGS
This website is served from Vercel Inc. infrastructure. As with virtually all web hosting, standard technical logs (such as IP address, browser type and pages requested) may be processed by the hosting provider for security and operation of the service.
PAYMENT ORDERS
When you generate an order on /pay, the order details (such as order number, selected service, amount, currency, payment method and any customer-service name you enter) are sent to and stored in our order database, used only to match payments and handle the engagement. The database is provided by Neon through Vercel, on servers in the United States. We do not collect your bank account or wallet keys through this site.
EMAIL, PHONE AND WHATSAPP
If you contact us by email, phone or WhatsApp, we receive your contact details and whatever you choose to send. We use it only to respond to you and to manage any resulting engagement. We do not add you to marketing lists and we do not share your correspondence for marketing purposes.
LIVE CHAT
The chat widget on this website is provided by Crisp IM SARL, a company based in France. When the chat window loads, Crisp sets cookies to maintain your session and may process standard technical information (such as IP address and browser type); when you send a message, Crisp processes the information you provide (such as email address and message content) on its EU servers under its own privacy policy. We use this information only to respond to you and to manage any resulting engagement. If you prefer not to use the chat, you can contact us by email instead.
THE ON-CHAIN DEMO
The demo at /flow connects to a browser wallet that you control. Everything runs client-side in your browser: we operate no server that receives or stores your wallet address or keys. Transactions in the demo occur on the public Solana devnet and, like all blockchain transactions, are publicly visible by design.
YOUR CHOICES
If you have contacted us or generated a payment order and would like to know what information we hold, or would like it deleted where we have no legal or contractual reason to keep it, contact info@cosmosledgerlabs.com.
CHANGES
If we change how this website handles data, we will update this page and the date shown above.